Privacy Policy

Effective Date: 31.01.2025

Dust Boy Films ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This policy outlines what data we collect, how we use it, share it, and manage it, as well as the choices you have regarding your data. Please read it carefully.

WHAT WE COLLECT AND WHY

We collect your data in several ways, including when you share it with us, when you purchase from us, and through third-party services. Below is an overview of what we collect and why.

Identifiers – e.g. name, email address, shipping address

Used to identify you, authenticate your account, process orders, communicate with you, and provide customer support. We process your data on the basis of contract and legitimate interests.

Collected directly from you during checkout and communication with us.

Commercial Information – e.g. payment details, order history, product interests

Used to fulfil orders, personalize offerings, analyse purchasing behaviour, and develop new products. We process your data on the basis of contract and legitimate interests.

Collected from your interactions on our site and third-party services like Stripe and PayPal.

Internet and Network Activity – e.g. IP address, browsing history

Used to improve website functionality, enhance user experience, prevent fraud, and conduct analytics. We process your data on the basis of legitimate interests.

Collected through cookies and tracking technologies from our website host, Hostinger, and Google Analytics.

Communications – e.g. emails, chat logs

Used to provide support, fulfil requests, and send order confirmations. We process your data on the basis of contract and legitimate interests.

Collected when you communicate with us via email or our website.

ADS AND MARKETING

We may use your contact details to send you emails about new product launches or similar items that may interest you. You can opt out of marketing emails at any time by following the unsubscribe link in our emails or by contacting us at info@dustboyfilms.co.uk.

HOW WE SHARE YOUR DATA

We work with third-party service providers to fulfil orders, process payments, and analyse our business. These include:

• Payment Processing: Stripe & PayPal

• Print-on-Demand Fulfilment: Printful

• Shipping Services: Royal Mail

• Analytics: Google Analytics

• Email Marketing: Hostinger

We do not control the privacy practices of these third parties, and their policies may apply when you use their services. Please review their privacy policies for more information.

COOKIES AND TRACKING TECHNOLOGY

Our website uses cookies provided by our site host, Hostinger. These cookies help with website functionality, analytics, and improving user experience. By using our site, you consent to the use of cookies.

HOLDING YOUR DATA

We need your data to fulfil our contracts with you, provide you with products and services, and comply with applicable laws. We plan to keep your data until we no longer have a relationship with you or for as long as required by contract or law. If you request deletion of your data, we will remove what is feasible while complying with legal obligations.

YOUR RIGHTS

Under GDPR, you have the right to:

• Request access, correction, or deletion of your data.

• Request data portability.

• Object to data processing for marketing purposes.

• Withdraw consent where applicable.

• File a complaint with a data protection authority.

To exercise these rights, contact us at info@dustboyfilms.co.uk. Please note that while we can delete your data from our records, we cannot control data stored by third-party services.

MINORS

We do not knowingly collect data from individuals under the age of 16. If we learn that we have collected such data, we will delete it immediately. If you believe we have collected personal data from a minor, please contact us at info@dustboyfilms.co.uk so we can take the necessary steps.

HOW WE PROTECT YOUR DATA

We use a combination of digital and physical security measures to protect your data, including encryption and access controls. We anonymize data where possible and limit access to only those who need it. However, no system is completely secure, so we encourage users to take steps to protect their own information, such as using strong passwords.

POLICY CHANGES

We may update this policy from time to time and will post the updated version here. If we make significant changes, we will notify you via email or another method where possible. This policy was last updated on 31.01.2025

CONTACT US

For questions regarding this Privacy Policy or your data rights, please contact us at: Email: info@dustboyfilms.co.uk.

This Privacy Policy is governed by the laws of the United Kingdom. Any disputes will be subject to UK jurisdiction.

Company: Dust Boy Films (Sole Trader)
Address: Dust Boy Films, c/o The Actors Yard, 5th Floor, 167-169 Great Portland Street, London, England, W1W 5PF